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Firewood Storage & Delivery Policy
At The Firewood King, we work hard to provide dependable firewood delivery throughout the greater Indianapolis area and surrounding communities. Because we serve a large customer base and maintain a substantial inventory of firewood, our wood is stored outdoors, with as much inventory as possible kept in covered storage areas.
A Natural Outdoor Product
Firewood is a natural product that is stored and handled outdoors and is therefore subject to changing weather and outdoor conditions. Rain, snow, humidity, and other elements can cause the exterior of the wood to become damp or wet, even when the wood has been properly seasoned.
We make every reasonable effort to protect our inventory from the elements and keep as much firewood covered as our storage capacity allows. However, we cannot guarantee that delivered firewood will be completely dry on the exterior, particularly during or immediately following periods of rain, snow, or high humidity.
We appreciate our customers' understanding that outdoor weather conditions are beyond our control and that some exposure to the elements is an unavoidable part of storing and delivering a natural product like firewood.
Delivery Acceptance
At the time of delivery, customers will have the opportunity to inspect the firewood and will be asked to sign acknowledging acceptance of the delivery.
Please take a moment to inspect your order before signing. If you have a concern about the condition of your firewood, we ask that you bring it to the driver's attention before accepting the delivery so we have an opportunity to address the issue.
Once the customer has inspected and signed for the delivery, the order will be considered accepted as delivered.
If a customer changes their mind or requests that accepted firewood be picked up or returned after signing for the delivery, the order will be subject to a 20% restocking fee.
Delivery & Stacking Fees
Delivery and stacking charges are nonrefundable.
These charges cover services that have already been performed, including the time, labor, fuel, equipment, transportation, and handling required to deliver and, when purchased, stack the customer's firewood.
If firewood is returned or picked up after the customer has accepted the delivery, delivery and stacking fees will not be refunded, and the applicable 20% restocking fee will also be deducted from any eligible refund for the firewood itself.
Our Commitment to Our Customers
We understand that our customers depend on us for their firewood, and we take that responsibility seriously. Our team works hard to maintain inventory, protect it from the elements whenever possible, and provide reliable service to customers throughout Indianapolis and the surrounding areas.
We appreciate your business, your understanding, and your trust in The Firewood King. Our goal is simple: to provide quality firewood and dependable delivery while being transparent about the realities of storing and handling a natural outdoor product.
Special Pricing on Boiler Hardwoods for a limited time only!
Limited Time Deal: Get ahead of the season with our premium, freshly split hardwood. Processed with our advanced 8-way wedge, every piece is consistent and uniform, with a single split available for $110.00 per rick—designed specifically for maximum efficiency in outdoor boilers and home heating units. Available in 5, 6, or 8 rick loads to keep you fully stocked. Chunk hardwoods are $75.00 per 3/4 rick bag, great for bonfires or any gathering. Standard delivery fees apply based on your location. Call today to schedule a delivery. This will be the best rate on boiler wood for the 2026 season. Stock now and save!
Pricing/Availabilty
Mixed Hardwoods Seasonal Rates!
Mixed Hardwoods $130.00 per rick, $390.00 per cord
Mixed Chunk Hardwoods $75.00 per 3/4 Rick Bag
Mixed Container 8 Ricks $1040.00
Specialty Hardwoods!
Oak Hardwoods $200.00 per rick, $600.00 per cord
Walnut Hardwoods $200.00 per rick, $600.00 per cord
Hickory Hardwoods $200.00 per rick, $600.00 per cord
Cherry Hardwoods $300.00 per Rick
Order today, while we still have a good supply!
Due to heavy afternoon traffic throughout the Indianapolis area, requested deliveries after 3:00 PM require significantly more travel time and often prevent our drivers from completing additional deliveries or returning to the shop promptly. While this is not a change we wanted to make, it has become necessary to help offset the additional time and operating costs associated with rush-hour deliveries.
The following surcharges will apply to customer-requested delivery times after 3:00 PM:
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Dump Deliveries: $75.00
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Stacked Deliveries: $100.00
Deliveries scheduled during normal business hours will continue to be charged at our standard delivery rates. If your delivery is scheduled before 3:00 PM but arrives later due to traffic, weather, or other unforeseen delays, no after-hours surcharge will be applied.
We appreciate your understanding and encourage customers, whenever possible, to schedule deliveries before 3:00 PM to avoid the surcharge.
Thank you for your continued business and understanding.
Wood Pricing for Pickup
1 rick mixed hardwoods-$130- quarter rick price $50
1 rick specialty woods-$200- quarter rick price $75 (original rates)
Any fraction of a rick is priced by the quarter rick. If you order 1 1/2 ricks of mixed wood, the price is NOT 1 1/2 times $130, it would be $130 plus the cost of 2 quarter ricks ($230).
Not sure what kind of select wood you would like? Come pick up a small bag for $25, or a bag of regular hardwoods for $15 to sample! This is available for pick up only! (Currently Unavailable)
We can deliver 2 different types of wood to one customer. When we have 2 ricks of different wood, we change a $10 deposit for a big bag. That way we keep one rick in the bag and the other rick loose. The 2 types of wood have a better chance of staying separated and the customer can identify the differences better. If you do not want to pay the $10 deposit for the bag, then we can dump the wood, but it will be mixed up when dumped.
This does not apply if there are different types of wood and the order is 3 or more ricks. 3 or more ricks will get dumped in together, and mixed up when dumped.
Delivery Pricing
- Our standard delivery fee for a rick or cord is $50 for the first 5 miles, and $2.50/miles for every mile over the initial 5 miles. A surcharge fee may apply.
- We also charge an additional $10 for each extra rick. (1 rick delivered 6 miles away has a $52.50 delivery charge. A cord to the same address has a $72.50 delivery charge)
- If you want part of the delivery dumped at one address and part at another address, we add the extra miles and include that in the delivery price. So, a delivery 5 miles away is $50, but if the rest is dumped 3 miles away, We charge extra for the 3 miles, with a $10 minimum dumped.
Stacking Prices:
- We charge $75/ man hour for stacking. In most cases (depending on how far your rack system is located) 1 rick can be stacked in 1 hour. All stacking pricing is subject to change and a credit will need to be on file in the instance of a necessary change order. At times a more laborious request extends our efforts in stacking, and we will send you a receipt.
